TOM (TELECOM ORDER
ChikPea TOM is a complete, 100% Salesforce native,
Quote to M.A.C.D. solution for Tier 1, Tier 2 and Tier 3
Carriers, Master Agents and Solution Providers.
TOM (TELECOM ORDER
ChikPea TOM is a complete, 100% Salesforce native, Quote to M.A.C.D. solution for Tier 1, Tier 2 and Tier 3 Carriers, Master Agents and Solution Providers.
TOM brings efficiencies and centralization of telecom quote, order, delivery, track and change to the disconnected world of telecommunications.
With customers’ expectations constantly on the rise, being agile in the telecom market means being able to quickly adjust at each level of the vendor/buyer relationship. Bundling, pricing and customization of telecom services create complexities in order and delivery processes, which increase significantly with service changes, but, most underlying systems are not designed to perform at this level of demand.
Quickly bring to market new products and drive down fulfillment time
By enabling access to vendor libraries and catalogs of configuration requrements, TOM and TelQuote automate opportunity-to-quote process, improving speed and accuracy of developing quotes, proposal and contracts. You can generate a quote, of any complexity, in less than 30 minutes, and make modifications in less than 10 minutes. Produce up to 4 quotes in an hour/per sales rep – that’s up to 20 quotes per day
Quoting, service delivery, and change management
Tom is the first and only Telecom focused solution built to run natively in Salesforce. Processes become automated, transparent, accessible, and configurable when using the tool built for telecom solution providers on the #1 SAAS platform. TOM automates the entire order-execution process, for the full range of voice, data, IP and other telecom services, from negotiation through installation to post-sales management, including MACD and trouble ticketing.
Advanced CPQ with TelQuote
TOM’s standard quoting capabilities can be augmented with TelQuote – a telecom focused CPQ, which provides the quickest method of configuring a Product with different variations of Prices. It allows sales reps to visually see the interaction in the product hierarchy. It calculates the profitability of the decisions you make and do all
this before you create a proposal.
You can completely configure the solution so you can identify what devices go to what sites, with what configuration parameters, how much It’s going to cost, what are implications for Opex and Capex going to be, and the real power is that you can configure devices for every location within a single configuration and have it all presented in a single quote.