ChikPea has developed the most powerful Subscription Management and Billing software solution available on the http://www.salesforce.com https://appexchange.salesforce.com. When looking for Billing software and Subscription Management software solutions, its important to understand the difference between both Billing software or Invoicing software vs Subscription Management in the cloud. Subscription Management is about being able to Onboard, track usage, and oversee the term period of a relationship. At Chikpea, we believe that the three parts comprise what is called SRM or Subscriber Relationship Management. Billing, Invoicing, Payment management and collection management focus on the collection of data from usage metering and formulating that information on a regular cycle into a bill or invoice that is delivered for payment processing and collections management. ChikPea believes that each of the three parts of Subscription Management from the on boarding or creation of a new subscriber, to showing that subscription benefit to the subscriber each month, to knowing how to approach the contract renewal and subscription retention of that subscriber is done through a constant reconnection with that subscriber. The Invoices or Bills sent to that subscriber are communication methods which can be used to demonstrate value and the success of the relationship. Using Salesforce.com as a back bone and a force.com native platform, Chikpea's subscription management software and Billing Management software features allow companies to Quote for the right service, convert that quote to an order, process that order into a subscription, bill for that subscription and process payment collections and even due dunning while maintaining a detailed view of the subscriber in a central product and 100% native salesforce.com database. Telecom Order Management or TOM is the process of including a powerful Telecom CPQ or Quote to Cash software solution with the Telecom workflow process of eTOM for telecom provisioning, workflow process delivery, and telecom inventory managing the quoted solution. In a Telecom Voice or Telecom Data product, there are several players involved in the Workflow who need to perform Provisioning and approve the Configured solution from the sales Quote. The Telecom Provisioning workflow may include API calls to Broadsoft or other Telecom Device Management equipment. A location management function may be required to oversee different sites or a telecom Carrier management function to oversee telecom service providers, or telecom solution providers.
Use with any custom or standard salesforce objects, the Sequencer enhances the salesforce task manager with a graphical toolset to force a "sequence" of events for both salesforce users and non-salesforce users.
Order To Billing is the 100% Force.com native SRM (Subscriber Relationship Management) solution. Bill Over 2 million invoices at a time with 1000's of records.
100% Force.com Native eTOM solution to manage the order and delivery of telecom solutions for Tier 1, Tier 2, and SMB carriers and providers.
O2B is the most powerful 100% Force.com Billing and Subscription management solution on the appexchange. Volume billing, prorated, anniversary bill, usage metering and rating, recurring & one-time charges, credit card integration. The only available system to include Ordering, Invoice, and Payments.
TOM(Telecom Order Mgmt, v1.3) is designed to be used by Telco vendors to do Product Modeling, Manage Sales Orders for Wireline, Wireless, IP, Data and other Managed services.
Sequencer is 100% Force.com Native, able to be used with any salesforce object, graphical, drag and drop editor. Design and execute business processes without the need for a salesforce engineers or advanced administrator skills. Sequence tasks and activities to non-salesforce users.